Refund Policy

Every HiFimap plan is a one-time purchase, and every purchase comes with a 30-day money-back guarantee. If HiFimap isn't right for you, request a full refund within 30 days of your order date and we'll return what you paid.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns. To request a refund, visit paddle.net with the email address you used at checkout, or email us at feedback@hifimap.net and we'll arrange it for you. Refunds are returned to the original payment method and normally appear within five to ten business days, depending on your bank.

When a refund is issued, the plan it unlocked is removed from your account and you return to the plan you would otherwise be on. Systems you already published stay online, but if they are larger than your remaining plan allows you won't be able to publish further changes to them until you upgrade again. You can read the full terms on the terms page.

This policy is in addition to your statutory rights and to Paddle's own refund policy. Nothing here limits any right you have under consumer law in your country.